Enterprise cloud voice, built for Australia.
Replace legacy PBX with a modern, cloud-hosted phone system that scales with your team — softphone, desk phone, mobile and unified messaging in one platform.
Everything you need in one platform
Built for Australian businesses, backed by 24/7 local support, and priced with transparent per-user plans.
- HD voice with Australian-hosted media servers for zero-latency calls
- Softphone for desktop and mobile, plus IP handset support
- Auto-attendants, IVR, hunt groups and skills-based routing
- Native integrations with Microsoft Teams, Salesforce and HubSpot
- Number porting from every major Australian carrier
- 24/7 Australian support with named account manager
Feature highlights
Modern capabilities designed for teams that expect enterprise reliability.
HD Voice
Crystal-clear calls with adaptive codecs and jitter buffering.
Visual voicemail
Transcribed voicemail delivered to inbox and mobile app.
Team messaging
Chat, presence and file sharing across web, desktop and mobile.
Contact centre
Skills routing, wallboard and CSAT surveys built in.
Global calling
Direct routing to 150+ countries with local Australian rates.
Enterprise security
End-to-end encryption, SSO, and audit logging by default.
“Working with MCS Communications has been a standout experience. They’re not just a supplier or service provider—they’re a true partner. Their openness, responsiveness, and willingness to collaborate have made even complex projects feel manageable.”
Simple, transparent pricing
Per-user pricing in AUD, billed monthly. No lock-in, cancel anytime.
- Unlimited AU calls
- Softphone & mobile app
- Voicemail-to-email
- Business hours support
- Everything in Essentials
- IVR & call queues
- CRM integrations
- Team messaging
- 24/7 support
- Contact centre features
- Call recording & analytics
- Dedicated account manager
- SLA-backed uptime
Common questions
Can't find what you're looking for? Our Australian team is one call away.
Can we keep our existing numbers?+
Yes — MCS ports numbers from every major Australian carrier at no cost. Typical porting takes 20–30 business days.
Do you support desk phones?+
We support certified Yealink, Polycom and Cisco IP phones. We can also supply, configure and ship devices to your team.
What happens if the internet drops?+
Calls automatically fail over to mobile devices via our softphone, so your team stays reachable.
Ready to modernise your operations?
Talk to an Australian specialist about the right MCS solution for your team.