Your front desk, on 24/7.
An AI voice agent trained on your business — answers calls, books appointments, transfers when it matters and never puts a customer on hold.
Everything you need in one platform
Built for Australian businesses, backed by 24/7 local support, and priced with transparent per-user plans.
- Answers in under one ring, 24/7 — including public holidays
- Books, reschedules and cancels appointments in your calendar
- Qualifies leads and pushes them straight into your CRM
- Understands Australian accents and industry-specific terms
- Escalates to a human when the caller asks or intent is complex
- Live dashboard with transcripts, sentiment and actions
Feature highlights
Modern capabilities designed for teams that expect enterprise reliability.
Trained on your business
Uploads website, FAQs and PDFs — the AI learns your services and policies.
Native booking
Connects to Google, Outlook, Cliniko, Halaxy and 50+ scheduling systems.
SMS follow-up
Automatically confirms bookings and sends directions or intake forms.
AU-accent tuned
Voice models optimised for Australian English and multilingual callers.
Instant handoff
Warm-transfers to your team with a spoken summary of the conversation.
Privacy-first
Data hosted in Australia. Consent-aware call recording with retention controls.
Hear Our AI Receptionist In Action
Experience how our AI Receptionist answers calls naturally, qualifies enquiries and transfers callers just like a real receptionist.
“Our AI solution has helped us create a smarter customer experience. With AI now assisting with incoming calls, our reception team’s workload has reduced by 37%, freeing them up to focus on customers who need a personal touch.”
Simple, transparent pricing
Per-user pricing in AUD, billed monthly. No lock-in, cancel anytime.
- Up to 200 calls / mo
- 1 calendar integration
- Email transcripts
- Business hours support
- Up to 1,000 calls / mo
- Unlimited integrations
- CRM push
- Sentiment analytics
- 24/7 support
- Unlimited calls
- Custom voice
- Multi-location routing
- SLA-backed uptime
- Named CSM
Common questions
Can't find what you're looking for? Our Australian team is one call away.
Does it sound like a real person?+
Yes. We use natural voice models tuned for Australian English, with configurable persona, pace and warmth.
How long does it take to deploy?+
Most customers are live within 7 business days. We handle the training, testing and phone-number porting for you.
Can it hand off to a human?+
Absolutely. The AI warm-transfers with a spoken summary — or takes a message if no one is available.
Ready to modernise your operations?
Talk to an Australian specialist about the right MCS solution for your team.